We’re hiring: Business and Operations Manager

by Creative Homes

Creative Homes, an experiential home visiting service that aims to improve the health and wellbeing of families with young children through creative play, is looking to recruit a Business and Operations Manager. We currently operate in Southwark, Lambeth and Lewisham and are funded by Guys and St Thomas Charity as part of the Knee High Challenge, managed by Design Council. This is a chance to be a part of something new, innovative and proactive in improving family life.

The role is flexible in terms of hours and location, and Creative Homes is offering up to £30,000 for a full time appointment.

We are looking for someone who is excited by the innovative and enterprising nature of working in the third sector, whose strategic thinking and innovative problem solving are going to shape Creative Homes’s future. This role is for someone who is proactive and can take responsibility for themselves and others, and for someone who can manage the scope of daily operations through to five year plans. It is not essential to have a creative or artistic background.

More about Creative Homes
The home is one of the primary influences on a child’s development in their early years and for many families the home environment can be overcrowded and stressful. Prolonged stress not only effects day to day wellbeing but can have a lasting impact on a child’s emotional and physical development. Our simple playful solutions are designed to give families a helping hand towards building lasting, positive routines, whether it’s the Creative Chef helping families with fussy eating or the Clutter Inspector helping families with limited space to manage their day together in a positive way.

Our main partners are housing and health organisations. We work directly on housing estates targeting ‘hard to reach’ families and offer an inclusive service from door knocking through to direct support in the home to supporting families to access future support and services. For more information about please visit our website: creativehomes.tdlp.co.uk. To find out more about our wider work, please visit the Tea Dance for Little People (TDLP) website: www.tdlp.co.uk

Key responsibilities

  • Shaping and implementing the business strategy with the Creative Director
  • Establishing the daily operations of Creative Homes and managing relationships between families, artists, housing organisations, children’s centres and health organisations
  • Human Resources – employment, contractual arrangements, managing growth of staff team and their needs
  • Increasing sales and negotiating contracts and agreements with clients and organisations
  • Fundraising in partnership with clients in public and private sectors
  • Managing monitoring and evaluation systems

Skills and experience

Desired skills and attributes (not all essential):

  • Experience in fundraising, sponsorship, PR or sales (essential)
  • Experience in negotiating with public health, housing organisations (essential)
  • Experience in running the operations of a business on a daily basis (essential)
  • Experience of safeguarding, policy making, health and safety (essential)
  • Experience of scaling or replicating a social enterprise business (essential)
  • Good communication skills, persistence and resilience and energy (essential)
  • Experience of working with or an interest in working with hard to reach families and families from disadvantaged backgrounds (desirable)


How to apply
If you are interested in applying for the role then please email a CV, detailing your relevant experience, and a covering letter, addressing each point of person specification, to sally@tdlp.co.uk. Please specify if you are interested in applying for a full or part time role and if the later, clearly specify which aspects of the role you would like to take on. Please ensure your application reaches us by 17:00 on Monday 19 January. We will invite shortlisted candidates for interview by the end of Wednesday 21 January. First round interviews will take place on Wednesday 28 January in London. We hope that the successful candidate will be able to take up the post in January 2015, although there is some flexibility around start dates. Contact Sally-Anne Donaldson on 07817 176018 or sally@tdlp.co.uk if you would like to discuss the role or have questions.
















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